Privacy Policy

At MJ Web APP ("we", "our", "us") we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect on mjwebapp.com (the "Site"), why we collect it, how we use it, and what rights you have over it.

1. Information We Collect

1.1 Information You Provide

When you contact us through forms, email, phone or WhatsApp, you may share:

• Your name and business name
• Email address and phone number
• The service you are interested in
• Details of your project, business needs or budget
• Any attachments you choose to send

1.2 Information Collected Automatically

Like most websites, we and our hosting provider collect standard technical information when you visit the Site:

• IP address and approximate geographic location
• Browser type, operating system and device class
• Pages viewed, time spent and referring URL
• Date and time of access

1.3 Cookies & Trackers

We use a small number of cookies and similar technologies as described in our Tracker Policy.

2. How We Use Your Information

We use the data above strictly to:

• Respond to your enquiries and provide the services you have requested
• Send quotes, proposals, invoices and project updates
• Improve the Site's performance, content and user experience
• Maintain the security and integrity of our systems
• Comply with applicable legal obligations

We do not sell, rent or trade your personal information to third parties for marketing purposes.

3. Legal Basis (where applicable)

We process personal data under one or more of the following legal bases: your consent, the performance of a contract you have entered with us, compliance with a legal obligation, or our legitimate interests in running a digital agency.

4. Sharing With Third Parties

We share information only with carefully chosen service providers who help us operate the Site and deliver our services:

• Hostinger — web hosting and email infrastructure
• FormSubmit — relays contact-form submissions to our inbox
• Google — Google Fonts and Google Maps embeds, as described in our Google API Disclosure
• Payment processors (Razorpay, Stripe, etc.) when you make a payment to us — we never store full card details on our servers
• Government authorities when required by law, court order or to protect our legal rights

5. Data Retention

We retain personal information only as long as needed for the purposes described in this policy or as required by law. Typical retention periods:

• Contact-form enquiries: 24 months from last contact
• Active client records: for the duration of the engagement plus 7 years (for tax/audit purposes)
• Server access logs: up to 12 months

6. Security

We use industry-standard safeguards to protect your data, including HTTPS/TLS encryption on the Site, restricted access to client records, and regular software updates on our servers. While we work hard to protect your information, no method of internet transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to fix data that is inaccurate or incomplete.
• Deletion: request that we erase your data, subject to legal retention requirements.
• Objection / Restriction: object to specific processing or ask us to restrict it.
• Withdrawal of consent: withdraw any consent you previously gave, at any time.

To exercise any of these rights, email support@mjwebapp.com. We will respond within 30 days.

8. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.

9. International Transfers

Some of our service providers (e.g., Google, FormSubmit) may process data outside India. By using the Site, you consent to such transfers, which are protected by the providers' own safeguards and applicable data-protection frameworks.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted on the home page or via email where appropriate.

12. Contact Us

For questions, concerns or requests related to this Privacy Policy, contact:
MJ Web APP
0, Mohalla-Naisarai, Chaushary Colony, Biharsharif, Nalanda, Bihar 803101
Email: support@mjwebapp.com
Phone: +91 74282 32224